In conversation with one of our customers today, I was reminded of the value of Perceptual Quality (our language for subjective human-experience) as a non-technical language for IT. It is easily understood by all, and…

The Issue Over the past 15 years I have worked in many different roles for both Managed Service Providers (MSP) and End Customers alike. The single biggest issue I have faced in both roles is…

Intergence undertook an Application Performance Management (APM) analysis for a leading London law firm at their main Data Centre to understand the current performance of their business critical applications and identify any areas for improvement.…

Intergence worked with the Global ISP to set up and manage their UK Hosting Operations centre, split across two Tier 4 data centres.  Intergence provides network, server, virtualisation and security engineering resources and manages the…