Intergence undertook an Application Performance Management (APM) analysis for a leading London law firm at their main Data Centre to understand the current performance of their business critical applications and identify any areas for improvement. The organisation is looking to migrate their applications to a cloud based service and required the APM to support future RFPs for cloud services.

Intergence used their market leading Cloud performance analytics to gain a highly accurate insight into the traffic running through the infrastructure through to individual client / server transactions. The detail of this analysis was used to form the basis of a report that recommended the following:

• A Hybrid cloud solution which allowed the client to reduce costs via a 3^rd party hosted, virtualised infrastructure
• The production of application performance metrics from which Service Level Agreements were drawn up  to enable effective implementation of cloud services and maintain performance
• A number of services were identified which could be moved to the cloud whilst at the same time improving the user experience
• A number of security issues were identified and addressed as a result of the survey
• Overall network performance was enhanced by rationalising and grading application flows across the infrastructure

Intergence used their in-house methodology for cloud enablement which uses industry best practices, exceptional consultants and industry leading tools to analyse and forensically record all application data and provide a set of standard metrics. These metrics were used to establish an End User Response Time which comprised Application Response Time, Network Response Time and Server Response Time.  This allowed SLAs to be determined for the services which would be moving to the cloud and hence define minimum performance requirements such as per session bandwidth, loss, delay and jitter.

The outcome of the project was that a number of services were identified as suitable for relocation to the cloud with some exhibiting performance problems which required investigation such as high Application Response Times. In addition to this, other benefits were realised including identification of potential virus activity on the network and a site experiencing poor network performance.