A multi-billion dollar client outsource project required an ITIL driven approach to the RFP response. Intergence provided highly skilled ITIL consultants to work closely with the Client Director and RFP Solutions Team, and spent several weeks bringing their expertise to bear throughout the response. The Intergence consultants contributed a depth of knowledge not available within the company,  ensuring that the most appropriate elements of ITIL disciplines were leveraged, and delivering a fully compliant response.