Every business relies on their network infrastructure to provide them with the key services necessary to perform. If the infrastructure fails, the organisation will become crippled, resulting in a heavy financial loss for the company. Employees with no access to email, voice or network servers will sit idle as they way for their computers to become operational again. Common issues such as broadcast storms or incorrect switch configuration can cause many 1000s of hours of lost productivity as users are unable to work reporting a ‘frozen’ computer.