Todays businesses depend on ever more complex network technologies in order to support internal processes, external suppliers, and customer deliverables. Businesses have come to realize that running complex network infrastructure diverts valuable intellect and skilled resources away from their critical core business. Companies are choosing to adopt managed service solutions that enable them to achieve improved revenues while making significant improvements to their business. Capabilities that were once difficult and expensive to secure in-house are now available, scalable and constantly kept up to date, ensuring all aspects of the managed service solutions complement the business.

The benefits are:

• Freedom to focus on your core business
• Access to the best IT experts, methods and practices
• Improved security of your critical applications and data
• Agility to meet changing market dynamics
• Improved network visibility, availability and stability
• Predictability and improvements in network capacity
• Reductions in headcount costs
• Lower operational and capital expenses
• Less expenditure in staff recruitment, training and administration

Intergence Managed Service Solutions enable growing companies to access the best of class levels of support previously only enjoyed by leading Multinationals and financial institutions, without breaking the bank. The Intergence MSS offering is multi-tiered to suit your current and future needs. These services are delivered according to the industry standards as specified in ITIL (IT Infrastructure Library) and eTOM (enhanced Telecom Operations Map), these methods are complementary.

We provide a Managed Service Solution Offering for increased efficiency, service quality and improved cost management. Improved efficiency with clear Service and Operating level agreements assure an improved end-customer experience.