Unlock seamless IT operations with co-managed IT services by Intergence

In the dynamic world of small to medium-sized businesses, IT operations stand at the forefront of progress and efficiency. Intergence's co-managed IT services offer more than mere solutions; they present an opportunity for a partnership. We collaborate with you to align your technological needs with your broader business goals, ensuring a harmonious fusion of strategy and tech.

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The Stratiam Platform exemplifies our commitment to innovation. This AI-powered cloud portal becomes your window into the real-time status of your technologies, data, devices, and applications. Through Stratiam, businesses can seamlessly stay updated, enabling them to make informed decisions, thereby fostering unparalleled efficiency.

Our services extend beyond just the platform. At Intergence, we believe in holistic IT support, ensuring every tech challenge you face is met with expertise and precision.

From the intricate nuances of monitoring your networks, servers, and workstations to guaranteeing their optimal performance, we are dedicated to minimising downtime. Further amplifying our commitment to your business's connectivity, our network services are crafted to offer fast, scalable, and reliable solutions.

Whether your operations demand the intimacy of Local Area Network solutions or the expansive reach of a Wide Area Network, we ensure your connectivity needs are met affordably and efficiently.

With Intergence as your technological ally, you're not just choosing a service; you're embracing a partnership destined for success. Ready to elevate your IT landscape? Let Intergence lead the way.

Intergence: Exceptional IT services - Top reviews!

Intergence weren’t content to simply provide an iterative upgrade. They’ve implemented a transformative approach to our network that has benefitted everybody across the campus – faculty included. Their solutions are part of a broader technical drive for the University and, on the basis of these results, allude to an exciting future for the University of Sussex

University of Sussex

Intergence Managed Security Services gives us instant, round-the-clock security management and a holistic view of our network. Because we know that any Cyber alerting will be managed by the Intergence SOC, we can put much more of our time into mitigation, remediation and user education

Sam Wright, Cyber Security & Systems Manager, Tendring District Council

Intergence provided the highest calibre of network infrastructure engineering enabling Thompson Reuters to design, build, deploy and operate a private global high-speed MPLS network capable of delivering sub-second market data to hundreds of global financial services customers

Trevor Myles, Global Head of Enterprise Network Technologies, Thomson Reuters

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With Intergence, you’re planned and prepared for the future, with solutions that drive results. Adapt to an ever-changing workplace and deliver solutions as consistent as they are durable.

For the journey, the destination and beyond, get in touch with our team today.

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Why Intergence's customer service is unparalleled in co-managed IT

Navigating the complex waters of the digital realm demands more than technical prowess—it calls for an unwavering commitment to customer service. This is where Intergence shines brightest. Our priority is prompt issue resolution, ensuring that your business remains uninterrupted, regardless of the challenges it faces. With our 24/7 help desk, you are guaranteed support at all hours, with every query treated with urgency and expertise.

Transparency forms the cornerstone of our customer-centric approach. Every interaction with Intergence ensures clear communication, bolstered by our transparent Service Level Agreements (SLAs). These SLAs serve as a tangible testament to our dedication, offering measurable assurances of our steadfast commitment. Moreover, our team isn’t just technologically adept—it’s the genuine warmth and dedication they bring that sets us apart.

In the realm of technology, stasis is not an option—and at Intergence, continuous improvement is at our core. We don’t merely keep pace with technological advancements; we anticipate and adapt, ensuring our services always resonate with your business's evolving needs. With Intergence, you aren't just opting for a service—you're embracing a partnership where your success is our highest reward.

Elevate your business with Intergence's expertise

In the intricate dance of modern business, where every step counts, ensure yours are powered by unparalleled IT support. Co-managed IT services from Intergence bring not just solutions, but transformative strategies tailored for your success.

Don’t let technological challenges disrupt your journey. Reach out now and harness the power of true expertise. Call us at +44 (0)1223 800530 or drop an email to contact@intergence.com.

Propel your business forward; choose Intergence, where innovation meets dedication.

Discover the difference that Intergence makes.

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Unrivalled features & benefits from Intergence

In the digital tapestry of today's business environment, it's the finer threads that can make all the difference. The features and benefits of an IT service aren't just a list of offers – they're the very lifelines ensuring smooth, uninterrupted operations, and driving innovation in your organisation. When it's Intergence at the helm, these lifelines are of the highest calibre, meticulously crafted to deliver not just results but exceptional value. Ready to delve deeper? Let's explore the distinctive offerings that set Intergence apart.

- Security Management: Navigate the vast sea of the digital realm with confidence. With our all-encompassing cybersecurity solutions, you’re protected against ever-shifting threats. From precise threat detection to thorough risk assessments and robust vulnerability management, we've got every angle covered.

- Network and Infrastructure Management: Infrastructure is the bedrock of your operations. We ensure it's not only sturdy but optimal. Our end-to-end management of your network infrastructure covers everything: from foundational servers and workstations to cutting-edge cloud services. Moreover, we encompass the full cycle - design, implementation, optimisation, and troubleshooting.

- Cloud Solutions: The cloud isn't just a tech buzzword; it’s the future. Whether you’re eyeing a public, private, or hybrid cloud setup, our solutions are tailored to your specific needs. Trust us with cloud migration, hosting, and comprehensive cloud management.

- IT Consulting: Strategy and technology should move in lockstep. Our IT consulting ensures they do. We offer invaluable insights and tailor-made plans through our technology assessments, infrastructure planning, and strategic visioning.

- Help Desk Support: In a world that never sleeps, neither do we. No matter the hour, our help desk is primed to tackle your IT challenges, ensuring you get timely and efficient assistance whenever you need it.

In the vast spectrum of co-managed IT services, Intergence shines bright as a beacon of excellence. Every feature, every benefit, is a testament to our commitment to elevating your business, ensuring it not only thrives but leads in the digital age. Choose Intergence; because excellence isn't an act, but a habit.

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Partner with a company that goes beyond your typical Cloud Service provider. Talk to Intergence and redefine the future of your enterprise.

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Elevate your IT journey with Intergence

Every interaction with Intergence is a step towards achieving technological finesse. Our commitment extends beyond mere problem-solving; it’s about creating an environment where innovation thrives and challenges transform into opportunities. By aligning with us, you're ensuring that every aspect of your IT is not just managed but optimised, ensuring a foundation robust enough to support your ambitious growth aspirations.

If the future belongs to the tech-savvy, then it's time to equip your business with the best. Don't let technological complexities hold you back. Embrace the future with Intergence by your side. Dive deeper into what our co-managed IT services can mean for you.

Contact us through our contact form at https://www.intergence.com/contact-us today. With Intergence, it’s not just about managing technology; it’s about harnessing its power for unparalleled success.

Frequently Asked Questions

Demystifying co-managed IT: Your essential FAQs

What exactly are co-managed IT services?

Why would a business opt for co-managed IT instead of fully outsourced or in-house IT?

How do co-managed IT services enhance cybersecurity?

Is the transition to co-managed IT services disruptive to current IT operations?

How does cost-effectiveness play into co-managed IT services?

What exactly are co-managed IT services?

Co-managed IT services refer to a collaborative approach to IT management where an organisation's in-house IT team works in tandem with an external IT services provider. This model combines the benefits of internal expertise with the extended capabilities of external professionals, ensuring comprehensive technology management and optimisation.

Why would a business opt for co-managed IT instead of fully outsourced or in-house IT?

Co-managed IT services offer the best of both worlds. Organisations that have an in-house IT team but lack certain expertise or resources can tap into the specialised skills of an external provider. It provides flexibility, scalability, and access to advanced tools and technologies without completely relinquishing control or incurring the cost of a full in-house expansion.

How do co-managed IT services enhance cybersecurity?

How do co-managed IT services enhance cybersecurity?
Co-managed IT services augment cybersecurity by introducing external expertise and cutting-edge security tools that an in-house team might not possess. By partnering with a co-managed IT service provider, businesses benefit from broader threat intelligence, advanced threat detection, and rapid incident response, ensuring a multi-faceted and robust cybersecurity posture.

Is the transition to co-managed IT services disruptive to current IT operations?

Not at all. A reputable co-managed IT services provider ensures a seamless integration with your existing IT operations. The goal is to complement and enhance rather than disrupt. The transition typically involves an audit of current systems, understanding business needs, and then collaboratively crafting a strategy to integrate the services smoothly.

How does cost-effectiveness play into co-managed IT services?

Co-managed IT services are tailored to complement your existing IT infrastructure, meaning you only pay for the services and expertise you need. This approach can be more cost-effective than hiring new full-time staff or fully outsourcing IT, as it allows businesses to scale services based on demand, ensuring optimal resource allocation and cost management.

What are managed IT services?

Managed IT services refer to outsourcing your IT needs to a professional team. We provide proactive monitoring, support, and maintenance for your IT infrastructure, ensuring smooth operations and reducing downtime.

How can managed IT services benefit my business?

Our team can help streamline your IT operations, improve security, and increase productivity. With our expertise, you can focus on core business objectives while we handle your technology needs efficiently and effectively.

What industries do you serve with your managed IT services?

We cater to diverse industries, including finance, healthcare, manufacturing, retail, and more. Our team has extensive experience across various sectors, enabling us to tailor solutions to meet your industry-specific requirements.

Is data security ensured with managed IT services?

Absolutely. Data security is a top priority for us. We implement robust security measures, including encryption, firewalls, regular backups, and employee training, to safeguard your sensitive information from cyber threats and data breaches.

Can you handle cloud migration and management?

Yes, we specialise in cloud services. Our team can assist you with seamless migration to the cloud, whether it's a public, private, or hybrid environment. We also provide ongoing management and support to optimise your cloud infrastructure.

How does your team ensure prompt technical support?

We offer 24/7 technical support to address any issues or concerns you may have. Our dedicated help desk team is just a phone call or email away, ensuring that your IT queries are resolved quickly and efficiently.

Do you provide regular system updates and maintenance?

Yes, we proactively handle system updates and maintenance to keep your IT environment secure and up to date. We monitor your systems, apply patches, and perform regular maintenance tasks, minimising potential disruptions and vulnerabilities.

How can I determine the right managed IT services for my business?

Our team will work closely with you to assess your current IT infrastructure, understand your business goals, and tailor a managed IT services package that aligns with your specific needs and budget. We offer customised solutions to ensure the best fit for your business.