Patch Management as a Service

Service Highlights

Intergence Patch Management-as-a-Service (PMaaS) - The Intergence PMaaS is a premium, strategic service designed to elevate patch management from a reactive chore to a proactive, risk-intelligent component of your cybersecurity and IT strategy.

Complete Coverage: Seamlessly manage patches across your entire estate, including Windows, macOS, Linux, and a comprehensive library of crucial third-party applications.

Cyber-Risk Mitigation: Proactive patching addresses the primary cause of data breaches, offering the highest value insurance against catastrophic financial losses from security incidents and regulatory fines.

Intelligence-Driven Patching: We prioritize and deploy patches based on the actual threat landscape, correlating vendor releases with real-time exploitation data (CVEs) and your specific asset criticality. This ensures that the most dangerous vulnerabilities are closed first, dramatically reducing critical risk exposure.

24/7/365 Expert Support: Our dedicated team of security engineers provides continuous monitoring and is available around the clock for rapid issue resolution, patch rollback, and emergency support.

Intergence Differentiation

Risk-Based Prioritisation

While most MSPs offer basic automated patching, Intergence uses its deep technical expertise to add a layer of Intelligent Prioritisation.

Risk-Based Patching: We don't treat all patches equally. We correlate newly released patches with real-time threat intelligence and your asset criticality, ensuring critical business-impacting vulnerabilities are patched first. This minimises your exposure window where it matters most.

Zero-Touch Pre-Testing: Every patch is rigorously tested in a mirrored virtual environment before mass deployment. This significantly reduces the risk of compatibility issues, system breakage, and business disruption that often plague manual or poorly managed patching processes.

Multi-Platform Coverage: Comprehensive support across Windows, macOS, Linux, and a vast library of third-party applications (browsers, runtimes, productivity suites).

Return on Investment (ROI)

Intergence PMaaS delivers tangible financial savings and increased profitability by mitigating expensive risks.

Area of Efficiency	Description	Cost Avoidance/Saving
Reduced Breach Costs	The average cost of a data breach is in the millions. Proactive patching is the single most effective measure to prevent this.	Avoidance of multi-million dollar regulatory fines and incident response costs.
Optimised IT Staff Time	Eliminate the thousands of hours your team spends on manual patch monitoring, testing, and troubleshooting.	Equivalent of reallocating 1-2 full-time senior IT staff to core business projects.
Minimised Downtime	Schedule deployments outside of business hours and reduce unexpected outages caused by failed, untested, or mandatory emergency patches.	Increased employee productivity and continuity of mission-critical services.
Infrastructure Consolidation	Our service includes the tools, reporting, and expertise, eliminating the need to purchase, license, and maintain expensive patch management software and hardware.	Direct reduction in capital expenditure and software licensing fees.

How you Benefit

In today’s threat landscape, an unpatched vulnerability is an open door for cyberattacks. The sheer volume and frequency of updates make manual patching a high-risk, resource-intensive burden. Intergence Patch Management-as-a-Service (PMaaS) is a fully managed, proactive security solution that transforms the chore of patching into a strategic advantage—ensuring your systems are always up-to-date, secure, and compliant.

We don't just patch; we integrate risk-based intelligence and expert oversight to deliver a service far beyond simple automation.

Benefit	Description
Cybersecurity Fortification	Proactively close known security vulnerabilities (the cause of up to 60% of data breaches) within a rapid time-to-patch window, significantly reducing your attack surface and protecting against ransomware and malware.
Operational Stability & Performance	Minimise disruptive outages and crashes caused by un-tested patches or outdated systems. Regular maintenance and bug fixes improve system performance, reliability, and user productivity.
Guaranteed Compliance	Maintain demonstrable compliance with regulatory standards (e.g., GDPR, HIPAA, PCI-DSS) through automated policy enforcement, continuous monitoring, and comprehensive, audit-ready reporting.
Resource Optimisation	Reallocate internal IT staff from routine, manual, and time-consuming patching tasks to high-value, strategic business initiatives. We handle the 24/7/365 monitoring, testing, and deployment.
Predictable Cost Model	Convert unpredictable capital and labour costs (hardware, software licenses, training, emergency incident response) into a predictable, transparent monthly operational expenditure (OpEx).

Value-Add Services

Patch Management is an integral component of our holistic cyber security and managed service offering.

Integrated Vulnerability Scanning: PMaaS is paired with continuous vulnerability assessment to proactively detect and report on unpatched systems and zero-day threats, giving you complete visibility.

Dedicated Service Desk: 24/7 access to our team of security engineers for critical support, patch rollback, and immediate remediation of any post-patching issues.

Executive Compliance Reporting: Monthly or Quarterly Business Reviews (QBRs) provide clear, non-technical reports on your patch compliance rate, overall security posture, and Time-to-Patch KPI performance.

Intergence PMaaS Service Components

Core Feature	Description
Discovery & Inventory	Automated asset mapping and software version control across all endpoints (servers, desktops, laptops, remote devices).
Vulnerability Analysis	Continuous monitoring of vendor bulletins, CVE databases, and threat feeds to identify all available and critical patches.
Intelligent Prioritisation	Patches are ranked based on security severity, active exploitation risk, and business asset criticality.
Testing & Validation	Patches are deployed to a pilot group or sandbox environment for rigorous testing to ensure stability before enterprise-wide rollout.
Scheduled Deployment	Flexible, automated deployment schedules configured to your business operations, minimising user disruption (typically after-hours).
Verification & Reporting	Post-patching scans confirm successful installation and generate detailed compliance reports for audit and management review.

🥇 Why Intergence

Choosing Intergence for Patch Management-as-a-Service (PMaaS) means opting for a strategic partner that transcends basic automation to deliver Engineered Ingenuity and total security confidence. Clients choose us because we don't just apply patches; we integrate a risk-based intelligence framework that prioritises fixes based on real-time threat data and your asset criticality, ensuring that the most dangerous vulnerabilities are closed first—a capability that goes Beyond Automation. This approach fortifies your cybersecurity posture, significantly reducing your attack surface and protecting your business against the multi-million costs of a data breach. Furthermore, our model delivers clear cost efficiencies by converting unpredictable, expensive IT labor and licensing into a transparent, predictable OpEx, while maximising your operational stability through rigorous pre-testing and minimised downtime. With Intergence Value-Add—including integrated vulnerability scanning, 24/7 expert support, and audit-ready compliance reporting—you gain a proactive, expert-driven service that frees your internal teams to focus on core business growth, making Intergence the clear choice for a secure, compliant, and cost-effective future.